What is the cancellation policy?
We need 36 hours advance notice to let you reschedule or cancel your cruise with no penalties. If done in less than 36 hours there will be a $40 fee to reschedule to a different date/time with no refund option given.
How many people are allowed on the pontoon boat?
Up to six passengers are allowed on the hot tub boat at a time. This is a US Coast Guard regulation because this is a charter boat. This six person limit is regardless of age and is absolute!!
Is this a rental boat or a charter boat?
Pontoon Party Tub started as a rental boat but due to the nature of rental boats we have since switched it to being a charter boat. This means nobody in your party will need to operate the boat. You will have a licensed US Coast Guard captain operating the boat for you. Sit back, relax, and enjoy!
Are we allowed to be drinks and/or food on board?
Yes, you are more than welcome to bring your own food or drink pontoon boat. We do ask you please do not eat while in the hot tub!
What times do you cruise and how do I reserve the boat?
To see our cruise times and availability please visit our calender by clicking on any of the "Reserve your Charter" buttons on our site. Once there you can reserve and make payment. Or, just call and ask!
Is it expected that we tip our captain?
Yes! Your captain works for gratuities. He/she will clean the boat and hot tub for you before you arrive, take you out on your memorable cruise while giving excellent service, and then clean up after you depart the cruise. We highly recommend you reward that excellent service with a gratuity.
What if there is bad weather on the day of our boat charter?
We want you to be safe on the water. If the weather will compromise your safety we will call in advance to cancel your reservation. It doesn't need to be sunny to enjoy the boat but if it is pouring rain and/or very windy we will be forced to cancel the cruise.
I purchased a Groupon voucher, how do I go about reserving?
You can reserve directly online with your Groupon voucher. There will be a spot in the reservation form for you to enter your voucher code. This will take the total amount owed down to $0. If you want to add time to your Groupon voucher that needs to be done over the phone. We will take the voucher and then charge $40 for each additional 30 minutes of rental time. GREAT value!